| Course | HA 635 Healthcare Human Resources Management |
|---|---|
| Unit | Unit 3 |
| Paper type | Selection defensibility memo |
| Length | About 1,090 words, 5 pages |
| Format | Business memo with analysis, APA 7 references |
| School | Herzing University |
| Program | MS in Healthcare Administration |
| Updated | October 2026 |
Free sample paper for HA 635 Unit 3
Memorandum
To: Operating Room Nurse Manager; Talent Acquisition Partner
From: Administrative Fellow, Human Resources
Date: January 29, 2026
Re: Selection process for the three surgical technologist vacancies, February and March 2026
1. Purpose
This memo sets the process for filling the three surgical technologist vacancies identified in the workforce analysis. Every step measures a requirement established in the job analysis, every candidate goes through the same steps in the same order, and the process can be reconstructed from its records. Structured interviews are among the most valid selection methods available (Sackett et al., 2022), but only if they are actually run as structured.
2. The Sequence and What Each Stage Measures
Stage 1, application screen. Measures: accredited program graduation and certification, or graduation within 180 days, as Texas law requires (Tex. Health & Safety Code § 259.002); basic life support. Pass or fail; recorded on a checklist by the talent acquisition partner. No other screening criteria are applied at this stage, including years of experience, which the job analysis listed as preferred rather than required.
Stage 2, structured phone screen, 15 minutes. Measures: availability for the posted shift and emergency call with a 30-minute return, and understanding of the physical demands as stated in the posting. Same three questions for all.
Stage 3, skills demonstration, 30 minutes, in a skills lab. Measures: sterile field setup, instrument identification and a mock count. The candidate sets up a basic laparotomy back table from a standard set, identifies 20 instruments, and performs a count with an evaluator acting as the circulating nurse. Scored on a 20-item checklist developed from the duty list by two senior technologists. Because the exercise reproduces the job's core tasks, its content validity follows from the job analysis.
Stage 4, structured panel interview, 40 minutes. Measures: judgment in maintaining sterile technique, response to a count discrepancy, teamwork under pressure, and learning new specialties. Panel of three: the nurse manager, a charge nurse and a senior surgical technologist.
Stage 5, reference checks. Two references, one a clinical supervisor or preceptor, asked the same five questions.
Stage 6, credential verification. The certification is verified with the certifying body online and printed to the file; program graduation is verified with the school.
Stage 7, conditional offer, then post-offer health screening. Medical questions and examinations, including immunization review and tuberculosis screening, occur only after a conditional offer and are required of every new hire in the role (42 U.S.C. § 12112).
3. Interview Questions and Rating Anchors
Each panelist rates each answer independently on a 1-to-5 scale before any discussion. Anchors for 1, 3 and 5 are given; 2 and 4 fall between.
Question 1. "During a case, you see that the surgeon's glove touched the unsterile light handle, and no one else noticed. Walk us through exactly what you do." 1: would not speak up, or would wait until after the case. 3: would tell the surgeon and offer a new glove. 5: tells the surgeon at once in a clear, respectful way, offers a new glove, checks whether any instrument or field item was touched, and would escalate through the circulating nurse if the surgeon declined.
Question 2. "At the closing count, you are one sponge short. The surgeon says the count must be wrong and starts to close. What do you do?" 1: accepts the surgeon's view. 3: tells the circulating nurse and asks for a recount. 5: states the discrepancy aloud, asks the team to pause closure, recounts with the circulating nurse, searches the field and the room, and knows that imaging is requested if the sponge is not found, following policy.
Question 3. "Tell us about a time a surgeon or coworker was short with you during a case. What happened, what did you do, and how did it end?" 1: no example, or described retaliating or disengaging. 3: stayed professional but did not address it. 5: stayed focused on the patient during the case and addressed the behavior afterward through a direct conversation or the appropriate channel.
Question 4. "Describe the last time you had to learn a procedure or instrument set you had never seen. How did you prepare?" 1: no preparation, relied on others in the moment. 3: reviewed the preference card before the case. 5: reviewed the preference card and procedure steps, asked an experienced colleague, and followed up after the case to improve.
4. How Identical Treatment Is Enforced
One applicant is a current as-needed employee who is known to the panel. To keep the process identical: the charge nurse who has precepted this applicant steps off the panel for that interview and is replaced by the charge nurse from the ambulatory surgery center; the internal applicant completes the skills demonstration like every other candidate, even though the manager has seen their work; no informal conversations about the vacancy occur between the applicant and panel members during the process; and the panel may not use knowledge from outside the process in scoring. Any panelist who believes outside knowledge is relevant, such as a documented performance concern, raises it with human resources, which decides whether it can be considered and records the decision.
5. Adverse Impact Monitoring
Adverse impact is monitored rather than assumed absent. The talent acquisition partner records the sex and race or ethnicity of applicants, collected voluntarily and kept separate from the hiring file, and computes the pass rate at each stage by group. Under the federal selection guidelines, set out at 29 C.F.R. § 1607.4, a group whose selection rate is less than four-fifths of the most successful group's rate is generally treated as showing adverse impact. With small numbers, the ratio will be unstable; the check is still run and recorded, and any stage that falls below the four-fifths threshold across the combined hiring cycles of the year is reviewed for job-relatedness and less discriminatory alternatives.
6. Record Retention
Kept: the application screen checklist, phone screen notes, skills checklists, each panelist's individual rating sheet with notes, reference check forms, the credential verification printout, the final ranking and the offer decision, for every applicant, including those not selected. Keeper: human resources, in the requisition file. Period: at least one year from the date of the hiring decision, the federal minimum for private employers, and until final disposition if any charge or lawsuit is filed, as 29 C.F.R. § 1602.14 requires; the hospital's own schedule sets three years. Panelists return their rating sheets at the end of each interview day and keep no copies. A process that cannot be reconstructed from these records is not defensible, however carefully it was run.
References
Adverse impact and the "four-fifths rule," 29 C.F.R. § 1607.4 (2025).
Discrimination, 42 U.S.C. § 12112 (2025).
Preservation of records made or kept, 29 C.F.R. § 1602.14 (2025).
Sackett, P. R., Zhang, C., Berry, C. M., & Lievens, F. (2022). Revisiting meta-analytic estimates of validity in personnel selection: Addressing systematic overcorrection for restriction of range. Journal of Applied Psychology, 107(11), 2040-2068. https://doi.org/10.1037/apl0000994
Tex. Health & Safety Code § 259.002 (2025).
Reading the HA 635 Unit 3 instructions
For Unit 3 you design a defensible hiring process for one hospital role and explain it in a memo. You will state the purpose, set the sequence and what each stage measures, write interview questions with rating anchors, explain how identical treatment is enforced, describe adverse impact monitoring and set record retention. Students often ask what makes a process defensible. Each stage should measure a requirement from the job analysis, every candidate should go through the same steps and the decision should be reconstructable from records. Structured interviews with anchored ratings are more valid than unstructured ones. Plan for internal candidates known to the panel. Monitor pass rates by group at each stage.
How the HA 635 Unit 3 example is put together
The memo opens with the three vacancies and the principles behind the process. The sequence section lists five stages, what each measures and who records the result. The interview section gives each question with anchors for ratings of 1, 3 and 5 and requires independent scoring before discussion. The identical treatment section removes a panelist who precepted the internal candidate and requires that candidate to complete the skills demonstration. The adverse impact section explains how voluntary demographic data are kept separate and how pass rates are compared under the federal guidelines. The retention section lists every document kept for every applicant, who keeps it and for how long under federal record rules.
Where the points sit in the HA 635 Unit 3 rubric
Herzing's rubric for a selection defensibility memo usually covers purpose, stage design, interview questions and anchors, consistency, adverse impact and records. Linking each stage to job analysis requirements and enforcing identical treatment score highest, because those are what defend a hiring decision if it is challenged. Stage points reward a clear measure for each step. Interview criteria look for behavior-based questions with anchored ratings. Consistency credit goes to handling internal candidates and panel changes. Adverse impact points reward the four-fifths rule applied stage by stage. Records should cover all applicants, not just hires. The selection guidelines at 29 C.F.R. § 1607.4, record rules at 29 C.F.R. § 1602.14 and Sackett's validity research support the memo.
HA 635 Unit 3 help before you submit
Selection memos in HA 635 Unit 3 frequently go wrong by adding screening criteria the job analysis never established. Another frequent problem is interview questions with no rating anchors. Students often let panelists discuss before scoring. Internal candidates skip steps others must complete. Adverse impact is assumed absent rather than monitored. Records are kept only for the person hired. Demographic data are stored in the hiring file. Reference checks are informal. The skills demonstration has no checklist. Finally, make the process reconstructable from its records, because graders reward a memo that shows a hiring decision could be explained to a regulator or a court.
Get a HA 635 Unit 3 example written to your instructions
Send the Unit 3 instructions and the rubric from your HA 635 classroom, plus the role being filled and any scenario your section supplies. We write a custom example with the sequence laid out, interview questions and anchors printed, credential verification included and retention stated, returned in 24 to 48 hours. The first custom sample is free.
More HA 635 papers and healthcare administration samples
- HA 635 Unit 1: Workforce demand analysis
- HA 635 Unit 2: Job analysis packet
- HA 635 Unit 4: Credentialing and competency review
- HA 635 Unit 5: Compensation structure review
- HA 635 Unit 6: Discipline case file
- HA 635 Unit 7: Turnover and retention study
- HA 635 Unit 8: Employment policy defense
- HA 640 Unit 3: Demand forecast
- HA 645 Unit 3: Event reporting system audit
- HA 695 Unit 3: Organizational evidence review
- HA 610 Unit 3: Regulatory impact memo
HA 635 Unit 3 questions, answered
Do I have to cite specific employment statutes?
In most sections yes, and citing them precisely is easier than writing around them. Point at the provision that applies to the step you are describing, then show the step satisfying it, which is more persuasive than a general paragraph on fair hiring. Use the agency or statutory text itself rather than a summary blog, since the memo is claiming a process would survive review.
How many interview questions should the memo contain?
Enough to cover the requirement set and no more, which usually means a compact set rather than a long one for a staff position. Every question should map to a duty, and every one should have anchors describing what a weak, adequate and strong answer contains. A short scored set beats a long unscored list, because the criterion is measuring comparability rather than thoroughness.
Can the memo be written to a real vacancy?
Usually yes, as long as your instructions permit it and you keep applicant information out entirely. Describe the position, the requirement set and the process without naming anyone who applied, since real applicant data does not belong in coursework. A described vacancy at a described organization gives the memo everything it needs, because the criterion is testing the method rather than the outcome.
Where can I find a free HA 635 Unit 3 sample paper?
The full HA 635 Unit 3 selection defensibility memo is free on this page, a structured hiring process for surgical technologists with anchored questions and adverse impact monitoring. A memo for another role can be written to order.
What is the four-fifths rule in hiring?
Under federal selection guidelines, a group's selection rate below 80% of the highest group's rate is generally evidence of adverse impact. This sample monitors that rate at each hiring stage.